Smarten People: The Internet of People is not Just for Smart People

I continuously hear about smart systems, smart cities, smart this and smart that, and the Internet of Things. They all need smart people, I am told.

Now I hear smart cities need smart people and smart citizens.

Vítor Pereira who won the Spanish smart cities award said “With no smart people, there are no smart cities”. Paul Budde, the managing director of BuddeComm, an independent research and consultancy company says smart people are the key to smart cities.

The Hindu newspaper in India calls for smart citizens.  They say building smart cities starts with smart people. IoT requires smart people, I am told. Others say we need a smart economy, smart governance, smart people.

Whoopie, get rid of all unsmart people, for smart cities to work, for IoT to work.

But wait, maybe there is a better way. I say, co-create value in use with the ordinary people….give them tools that smarten them instead. It is like the poor kid who had never used a computer who got smartened by being given a iPad, and started to use it with no help.

Smart people means people who have been enabled and smartened to use smart cities. It means they are skilled to use these facilities or the facilities should be self-obvious, self-usable.

I am told UK will help make sure people have the right skills for the digital economy. More than four million free digital skills training opportunities will be offered. Hmm! Skill people, smarten people?

Cognizant talks about robot-and-how-new-digital-technologies are making-smart-people and businesses smarter.

Accenture Technology Vision 2016 states that winners in the digital economy will place people first .

In my thinking, the winners will be those who enable and empower people to use their offerings, and not just making things for smart people, smart citizens and smart economies. Make these for the ordinary person.

The Internet of People is more powerful than the Internet of things.

An Internet of People Event took place on December, 2016, in Eindhoven, The Netherlands to go Towards a Smart Future: From Things to People.

IoP = IoT + the ’WOW’ factor, The Human!

Let not IoT takes over the IoP! Let not IoP become all about technology, let it be about people. Create Value for the Human.

 

Gautam Mahajan,
President, Customer Value Foundation and Inter-Link India

Founder editor, Journal of Creating Value jcv.sagepub.com
K-185 Sarai Jullena, New Delhi 110025
+91 98100 60368, 011-26831226
mahajan@customervaluefoundation.com
www.customervaluefoundation.com
http://www.interlinkindia.net

Twitter @ValueCreationJ

Customer Value Foundation (CVF) helps companies to Create Value and profit by Creating Value for the Customers, employee and for each person working with the companies.

Total Customer Value Management (Total CVM) transforms the entire company to focus on Creating Value for the Customer by aligning each person’s role in Creating Customer Value and getting shareholder wealth and Value.

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